Frequently asked questions.

Live readings are billed by the minute against your prepaid wallet, to the second. You see the advisor's per-minute rate and your balance before anything starts, and you can end the reading whenever you like. Free AI psychics and the free tools cost nothing.

Yes. You can talk to our AI psychics for free any time, and use the free tools like tarot and daily horoscopes without adding funds. Many human advisors also offer introductory free minutes to new customers.

If a reading goes wrong, reach out through support. We review satisfaction concerns and issue refunds where warranted. See the refund policy for details.

You can join their line and get called or notified when they are free, book an appointment for a set time, or send a paid question and get a written or recorded answer back. You can also save an advisor to favorites to be alerted when they next come online.

Yes. Chat and video readings work anywhere you have an internet connection. For phone readings, enter your number in full international format including your country code, and standard rates apply. Prices are shown in US dollars.

Yes. Your readings and the details you share are private to you and your advisor. You can review your own transcripts from your account.